Issue Title
Vol 4, No 3 (2018): Jurnal Ilmiah Administrasi Publik Penyelenggaraan E-Complaint dalam Meningkatkan Mutu Pelayanan Publik (Studi Terhadap Fasilitas Layanan E-Complaint di Universitas Brawijaya) Abstract  PDF
Arnawati Arnawati
Vol 4, No 3 (2018): Jurnal Ilmiah Administrasi Publik Efektivitas Pelaksanaan E-Complaint (Studi Kasus pada Pusat Informasi, Dokumentasi, dan Keluhan Universitas Brawijaya) Abstract  PDF
Fajar Andy Kurniawan
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