Peran Budaya Organisasi Birokrasi dalam Meningkatkan Kinerja Pelayanan Publik

Authors

  • Budi Setiawati STIA Tabalong, Kalimantan Selatan, Indonesia

DOI:

https://doi.org/10.21776/ub.jiap.2016.002.04.8

Keywords:

organisation bureaucracy culture, performance, public services

Abstract

This article aims to analyze the paradigm shift in the government bureaucracy organization's culture of innovation. In fact, innovation has given a change space and also has a real value in the culture of government organization. This can be proved by the countries in the Asian region continuously make the country become more advanced in their environment. This concept would affect bureaucratic reform in the context of Indonesia. Innovation in the cultural role of bureaucratic organization aims to improve the performance in public services optimally by not changing its identity as professional waiters, which also means changing the mindset of the bureaucratic apparatus more open and adapt to change circumstances within the bureaucracy and as a result of the higher development of science and technology science.

References

Asropi. (2008). Budaya Inovasi dan Reformasi Birokrasi. Jurnal Ilmu Administrasi, Volume V, Nomor 3, September, pp.246-255.

Deddy, Mulyadi dkk. (2016). Administrasi Publik Untuk Pelayanan Publik (Konsep dan Praktek Administrasi dalam Penyusunan SOP: Standar Pelayanan, Etika Pelayanan, Inovasi untuk Kinerja Organisasi). Penerbit Alfabeta, Bandung.

Muhammad, Fadel. (2008). Reinventing Local Government: Pengalaman Dari Daerah, Editor: Rayendra L.Toruan. PT Elex Media Komputindo Kompas Gramedia, Jakarta.

Osborn, David., & Gaebler, Ted. (1992). Reinventing Government: How the Entepreuneurial Spirit is Transforming the Public Sector. Hodson-Wesley Publishing Company, Inc, New York.

Osborne, David., & Plastrik, Peter. (1997). Banishing Bureaucracy: The Five Strategies for Reinventing Government. Hodson-Wesley Publishing Company Inc, New York.

Setiono, Budi. (2002). Jaring Birokrasi: Tinjauan dari Aspek Politik dan Administrasi. Bekasi: Gugus Press.

Sudrajat, Akmad. (2008). 20 Ciri-ciri Orang yang Inovatif. Dapat diakses pada https://akhmadsudrajat.wordpress.com/2008/03/15/inovatif/comment-page-4/ [Diakses 01 September 2016].

Downloads

Published

2016-11-28