Pengaruh Komunikasi Organisasi Terhadap Kinerja Tenaga Kesehatan Yang Dimediasi Oleh Motivasi di RSUD Kota Malang

Lana Emilia Gondowahjudi, Devita Rahmani Ratri, Lukman Hakim

Abstract


The purpose of this study is to determine the effect of organizational communication on the performance of health personnels of RSUD Kota Malang, which is assumed to be mediated by motivation The type of this research is explanatory quantitative. The study population consisted of 172 health personnel in RSUD Malang. The sample were determined using total sampling technique with cross sectional method. As many as 165 samples were collected. The results showed that organizational communication has a significant positive effect on motivation of health personnel in RSUD Malang; organizational communication has a significant positive effect on the performance of health personnel in RSUD Malang; motivation has a significant positive effect on the performance of health personnel at RSUD Malang; and motivation mediates the influence of organizational communication on the performance of health personnel in RSUD Malang.

Keywords


organizational communication; motivation; performance; health personnels

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